Call us 970-200-1600 | Patient Portal
FAQs 2023-04-18T12:45:55-06:00

Frequently Asked Questions

If you don’t find the answers to your questions here, call 970-200-1600 for more information.

Is MarillacHealth a non-profit organization?
Yes! Marillac is a non-profit 501(c)(3) organization. We are registered with the Secretary of State, Registration #20023006068   EIN: 84-1085822

Who can receive care at MarillacHealth?
We serve people of all ages, from birth to death, regardless of ability to pay. Most of our patients are from Mesa County, however we also welcome folks from surrounding counties. You will be asked to provide proof of residency with a valid Colorado driver’s license or ID, a current tax return, or vehicle registration. We accept patients who are uninsured, underinsured, or have insurance through Medicaid, Medicare Advantage Plans or Rocky Mountain Health Plans. We also accept other private insurance plans, however MarillacHealth might be out of network. Patients pay according to their ability to pay which is determined through the eligibility process and is based on income and household size.

How do I become a patient at Marillac?
Call our main phone number (970-200-1600) and request to speak to an Eligibility Technician. You can also stop by and pick up a Financial Assistance Packet or print one in English or Spanish from the links below. You may be asked a few questions – a brief verbal screening – to determine if you are eligible for our sliding scale programs and Medicaid.

Financial Assistance Packet-English

Asistencia Financiera Solicitud de Elegibilidad-Espanol

How do I know what I will pay for my care?
Our experts in the Eligibility Department will help determine what you will pay based on your income and household size, and whether you have insurance or Medicaid or Medicare Advantage Plans. If you carry insurance, you may still be eligible for our sliding scale fee for care. Each person’s circumstance determines the amount they pay. The Federal Poverty Guideline Scale and our Sliding Fee Discount Scale is posted under Patient Info.

What is a sliding scale fee?
Sliding scale fees are the nominal fee or copayment amount for services based on the patient’s ability to pay. Fees for services are reduced for those who have lower incomes or can show that they are unable to pay the full cost of insurance or service. Note that sliding scale fees are not considered to be health insurance. Even patients above the income scale for the sliding fee discount can access care at MarillacHealth. 

Is health care at Marillac free?
Except for persons who are homeless, Marillac services are not free. A sliding fee scale approved annually by Marillac’s Board of Directors enables patients to contribute according to their ability to pay. The eligibility process is important to determine the sliding fee / copay.

If I am a patient and I have other family members who also need health care, are they automatically able to receive care at Marillac?
All members of a family must be screened for eligibility for low cost care at MarillacHealth.

Does it matter which Marillac health center I go to for care?
MarillacHealth has three locations where they provide primary medical, behavioral health and dental care. The 6th Street Clinic is located next to St. Mary’s Hospital at 2333 N. 6th Street in Grand Junction and offers the full scope of all its services: medical, dental, and behavioral. The 12th Street Clinic is located at 2139 N. 12th Street, Suite 2, in the 12th Street Plaza and provides medical services. The 29.5 Road Clinic is located on the first floor of the Mesa County Public Health Department, 510 29 ½ Road, Grand Junction. Only medical, behavioral health and basic dental services are located here. Once a patient establishes eligibility, they choose the location that suits their needs as long as the care they need is offered there.

What will happen to my care at Marillac if my economic status changes? What if I get a job and get paid more, or vice versa?
If your economic situation changes you should call an Eligibility Technician (970-200-1600) to review your status.

What do I do if I can’t make my appointment?
If you or a family member cannot make your scheduled appointment, please call the main office number at 970-200-1600 to reschedule. It is important you contact the office prior to missing your appointment.